2. HongKong DHL Forwarding (Collect in Shenzhen, Transit in Hongkong)
CH1: Express Door to Door Delivery
CH2: Air Freight + Dispatching to door (Apply to USA only)
CH3: Built-in Battery or Individual Battery Specialized Delivery Channel
CH4: Branded Electronics Products, Mobile phone, Shoes, Clothes and Bag, etc.
General Operating Instructions:
1.Cut-off deadline: 18:00 each day, issue tracking number at the second day
2. Bulky cargo volume weight(KG): L*W*H(cm)/5000
3.Remote area surcharge will depends on destination country plus BAF
4.Sender should provide Invoice and Packing List before place shipping order for DHL express delivery
5.Over-Length & Over-Weight: Single side of carton >120cm; Single cargo weigh >70kg, Charge extra cost 55USD+BAF(Bunk Adjustment Factor)
6.No extra charges for products with built-in battery(exclude big storage battery), But charge extra cost for cargo with individual matched battery
7. Prohibited Articles: Arms/Weapon, Chemicals, Flammable Items, Jewelry, Medicines, Drugs and other Contraband goods
8. Surcharges will be occurred for high-risk area where there is war, civil unrest or terrorism such as Afghanistan, Burundi, Iraq, Libya(Suspended), Mali, Niger, Yemen, Syria (Suspended), South Sudan(Suspended) and U.N. restricted trade countries such as Ivory coast, Congo Republic, Eritrea, Iraq, Liberia, Libya(Suspended), Somalia, Sudan, Yemen, Iran(Suspended), Central Africa(Suspended), North Korea, Syria(Suspended), If the destination country are belong both type of area, double surcharges will be occurred.
9.Special handling charges will occur for those cargo that marked "Do not stack/No stack", irregular package and those affect the other cargo to be stacked up safely.
10. No compensation for lost part of cargo, delay or damage; If customer have not had cargo insured, the compensation amount will depends on invoice declared value, but there will be a maximum value for each shipment.
11. Battery Special Express Channel: Battery packing carton must be hard and strong enough, no shake, Acceptable type of battery: non-brand battery, imitate battery, mobile battery, portable battery, 18650 batteries, laptop batteries, camera batteries, interphone batteries, etc.
Restricted type of battery: large-size battery, IPAD siamesed battery, button battery, storage battery and other sensitive battery are rejected to be delivered.
HongKong DHL Service Coverage Area:
Anguilla, Antigua, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Cayman Islands, Colombia, Curacao, Ecuador, Haiti, El Salvador, Guadeloupe, Grenada,
French Guiana, Guatemala, Martinique, Mongolia, Montserrat, Nevis, Nicaragua, Puerto Rico, Sano Tome and Principe, Saint Kitts, St Barthelemy, Saint Eustatius, St. Lucia,
Saint Vincent, Suriname, Turks and Caicos Islands, Virgin Islands (UK), Virgin Islands (USA)
EUROPE: Belgium, Netherlands, Luxembourg, Italy, Germany, France, United Kingdom, San Marino, Monaco, Austria, Denmark, Finland, Greece, Ireland, Guernsey, Jersey,
Norway, Portugal, Spain, Sweden, Switzerland, Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Malta, Slovakia, Slovenia, Czech Republic, Hungary, Poland, Romania, Andorra,
Canary Islands, Faroe Islands, Gibraltar, Greenland, Iceland, Albania, Armenia, Azerbaijan, Belarus, Bosnia Hercegovina, Croatia, Falkland Islands, Georgia, Kazakhstan, Kosovo,
Kyrgyzstan, Macedonia, Moldova, Montenegro, Russian Federation, Serbia, Tajikistan, Ukraine, Uzbekistan
AFRICA: Egypt, Eritrea, Ethiopia, Kenya, Libya, South Africa, Uganda, Djibouti, Benin, Botswana, Burundi, Cameroon, Cape Verde, Chad, Comoros, Equatorial Guinea, Congo,
Gabon, Gambia, Ghana, Guinea Bissau, Lesotho, Madagascar, Malawi, Mauritania, Mauritius, Mayotte, Morocco, Namibia, Mozambique, Nigeria, Reunion Island, Rwanda,
Senegal, Somalia, Seychelles, Somaliland, Swaziland, Tanzania, Togo, Tunisia, Zambia, Zimbabwe, Algeria, Congo, Democratic Republic, Cote D'Ivoire, Angola, Burkina Faso,
Guinea Republic, Liberia, Mali, Niger, Sierra Leone
>> FREIGHT ENQUIRY
ASIA: Macau, South Korea, Thailand, Singapore, Brunei, Taiwan, Philippines, Japan, Indonesia, Laos, Cambodia(Kampuchea), Vietnam, Sri Lanka, India, Pakistan, Qatar, Bahrain, Kuwait, Jordan, UAE, Iraq,
Israel, Lebanon, Oman, Saudi Arabia, Sudan, South Sudan, Yemen, Afghanistan, Bangladesh, Bhutan, Maldives, Myanmar, Nepal, Marshall Islands
OCEANIA: Australia, New Zealand, Samoa, Cook Islands, East Timor, Fiji, Guam, Kiribati, Liechtenstein, Nauru Republic, Niue, New Caledonia, Papua New Guinea, Saipan, Samoa Island, Solomon Islands, Tahiti, Tonga, Tuvalu, Vanuatu
AMERICA: United States, Canada, Mexico, Dominica, Honduras, Panama, Venezuela, Chile, Costa Rica, Dominican Republic, Peru, Trinidad and Tobago, Argentina, Brazil, Cuba, Jamaica, Uruguay, Paraguay
1. China Mainland DHL Forwarding
Shenzhen(Almost all the countries are deliverable from Shenzhen)
East Asia: Taiwan, Macau, Hongkong, North Korea, South Korea, Japan
Southeast Asia: Vietnam, Laos, Cambodia, Thailand, Singapore, Indonesia, Philippines,
Burma, Brunei, Malaysia, East Timor
South Asia: India, Pakistan, Bangladesh, Bhutan, Nepal, Sri Lanka, Maldives
West Asia: Bahrain, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Saudi Arabia,
United Arab Emirates, Afghanistan, Oman, Qatar, Syria, Yemen, Palestinians
Australia, New Zealand, Papua New Guinea, Fiji, Tonga, Tuvalu, Vanuatu, etc.
North America: United States(USA), Canada, Mexico
South America: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
Middle America: Panama, Costa Rica, Nicaragua, Honduras, El Salvador, Guatemala, Belize, Bahamas, Cuba, Jamaica, Haiti, Dominican Republic, Barbados, Trinidad, Grenada,
Dominic, St. Lucia, St. Vincent, Saint Kitts, Puerto Rico, British Bermuda, British Cayman Islands, British Virgin Islands, U.S. Virgin Islands, Netherlands Antilles, Netherlands Aruba,
French Guadeloupe, French Martinique
East Europe: Russia, Ukraine, Belarus, Estonia, Latvia, Lithuania, Moldova, Georgia, Armenia, Azerbaijan
Middle Europe: Switzerland, Germany, Austria, the Czech Republic, Slovakia, Poland, Liechtenstein
West Europe: Britain(United Kingdom), France, Ireland, Belgium, Netherlands, Luxembourg
North Europe: Iceland, Norway, Denmark, Sweden, Finland
South Europe: Spain, Portugal, Italy, Vatican, Andorra, San Marino, Malta, Macedonia, Croatia, Bosnia and Herzegovina, Slovenia, Serbia, Montenegro, Albania, Romania, Greece,
North Africa: Egypt, Sudan, Libya, Tunisia, Algeria, Morocco, Azores, Madeira
East Africa: Ethiopia, Eritrea, Somalia, Djibouti, Kenya, Tanzania, Uganda, Rwanda, Burundi, Seychelles
West Africa: Mauritania, Western Sahara, Senegal, Gambia, Mali, Burkina Faso, Guinea, Guinea-Bissau, Cape Verde, Liberia, Sierra Leone, Ivory Coast, Ghana, Togo, Benin, Niger
Nigeria, Canary Islands
Middle Africa: Chad, Central Africa, Cameroon, Equatorial Guinea, Gabon, Congo Republic, Congo, Sao Tome and Principe
South Africa: Zambia, Angola, Malawi, Mozambique, Zimbabwe, Botswana, Namibia, South Africa, Swaziland, Lesotho, Madagascar, Comoros, Mauritius, Reunion Island, St Helena, Ascension
1.Those highlightcountries above are currently out of China mainland DHL service, we will update if any news.
2. Goods with built-in battery are deliverable, but pure battery, textile, branded item, wooden carton article, contraband goods, etc. are undeliverable by this express service.
3. Declaration value of cargo: 150KG/5000RMB/780USD, corresponding charge of customs declaration: 50USD/SHIPMENT
4. Remote area extra delivery charges: 0.8USD/KG, Minimum Charges: 50USD >> Remote Area Search
5. Volume Weight Calculation for bulky cargo: Vol Wt=L*W*H(cm)/5000
6. Overlength/Overweight: Single side of length >120cm; Single carton weigh over 70kg; Charge extra 50USD+BAS(Bunker Adjustment Surcharge) for each shipment.
Guangzhou (Only General cargos are acceptable for delivery directly from Guangzhou by China mainland DHL)
Delivery Service Area:
AMERICA: United States, Canada, Mexico
EUROPE: Andorra, Austria, Belgium, Switzerland, Cyprus, Czech republic, Germany, Denmark, Estonia, Spain, Finland, France, Britain, guernsey, Gibraltar, Greenland, Greece, Hungary, the canary islands, Ireland, India, Ireland, Italy, jersey, Liechtenstein, Luxemburg, Latvia, Monaco, Malta, Netherlands, Norway, Poland, Portugal, Sweden, Slovenia
OTHER AREA: Cargo should be transited via Shenzhen or Hongkong
NOTE:Sensitive cargo such as those with built-in battery, powder, liquid, magnetic article, hazardous item, branded products, etc. are forbidden and undeliverable directly from Guangzhou by DHL. And customers should state exactly the nature of cargo before delivery, otherwise all extra charges or accident liability due to the return, detention or false declaration of cargo will be undertaken by sender.
china Collecting and Distributing Center:
Beijing, Shenyang, Dalian, Hebei, Tianjin, Henan, Anhui, Wenzhou, Qingdao, Jinan, Chengdu, Chongqing, Yiwu, Ningbo, Zhejiang, Suzhou, Hangzhou, Nanjing, Shanghai, Xiamen,
Fuzhou, Jiangxi, Shantou, Dongguan, Huizhou, Zhuhai, Foshan, Shunde, Zhongshan, Jiangmen, Maomin, Zhejiang, etc.